Countries, Times and Costs:
Order picking usually takes 1 day although on the rare occasion can take 2. Over the Christmas period, due to volume please allow 2 days.
Standard Land-Based Shipping:
We ship to all of Western Europe (see map) for £15. Estimated shipping time is 4 working days. For other countries, shipping can take up to 6 days.
*Please note this is NOT a guaranteed service i.e. shipping may take longer*
Express Air Shipping:
For everyone who needs their ham ASAP, we've express shipping.
Delivery times for Zone 1 are 1 working day for capital cities. Outside of capital cities, delivery can take a day longer. An average 10kg shipment costs £96.
Delivery times for Zone 2 are, in most cases, 1 working day for capital cities. Outside of capital cities, delivery can take a day longer. An average 10kg shipment costs £119.
We ship a maximum of 30kg - if you would like to ship a larger load, please email or call us on 0208 133 4269.
Quality, Fast, Reliable Shipping
We only use tried and trusted European couriers from Spain that:
- guarantee your delivery in its entirety.
- are leaders in delivery performance metrics across Europe.
- are experts in delivering delicate food products.
For Europe-wide tracking information, please visit DPD's tracking page here with your Tracking ID.
We 1) choose the most reliable suppliers of 2) the highest quality products we can find and 3) explain in as much detail our products and shipping as we possibly can. If you do have a problem, contact us first. We try our best to solve any problems you may have.
However, in the unlikely and unfortunate event that you want to return one of our products, as we ship directly from Spain we have already spent a significant amount on the shipping, something we still have to pay for if you return the goods to us. We be believe in fairness, so we must therefore advise you that it is our legal right to charge you for shipping of returned goods.
Shipping for Wholesale Customers
If you are a restauranteur, corporate client or similar and are interested in finding out about our palletised rates, please contact us at firstname.lastname@example.org